Privacy Policy

Effective Date: 8 August 2023

Welcome to https://getmo.id (“GetMo”). We are committed to protecting the privacy of our users (“you”, “your” “User”) and providing a safe and secure experience while using our analytics services to analyze the growth of your store at e-commerce/marketplace platforms integrated with GetMo. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you access and use our website and services. By using our services, you consent to the practices described in this Privacy Policy.

1. Collected Information

1. Personal Information
   When you sign up and use our services, GetMo may collect the following personal information from you:
   a. Name;
   b. Email Address;
   c. Phone Number;
   d. Identification Card Information;
   e. Photos;
   f. Banking and Finance Information;
   g. E-commerce store URL;
   h. Your Customer Order;
   i. Your Customer Address;
2. Usage Data
   GetMo may collect non-personal information about your interactions with our website and services. This includes information about your device, browser type, IP address, pages visited, date and time of user‘s activity at our website, and other usage data as applicable.

2. How We Use Your Information

GetMo is committed to protect the confidentiality of User‘s personal data which handled under GetMo and ensure that there will be no disclosing, selling, transfer, distribution and/or lending such personal data to any other third-party other than GetMo’s API business partner.

1. Provide Services
   GetMo will use the information collected to provide our services, track the movement of your store activities, financial, marketing, and inventory, also generate relevant insights to help improve your store‘s performance and find a suitable offering of our service subscriptions.
2. Communication
   GetMo may use your email address to send you updates about our services, promotional materials, or respond to your inquiries.
3. Improve User Experience
   GetMo may use non-personal information to analyze trends, track user interactions with our customer service, and enhance the overall user experience on our website.
4. Legal Compliance
   In a certain condition, GetMo may use your personal or non-personal information for the purpose of compliance with applicable laws and regulations, including for dispute or legal proceedings between you/user and GetMo, or any criminal allegations such as fraud and/or leaking of information.

3. Data Sharing

1. Third-Party Service Providers
   We may share your information with trusted third-party service providers who assist us in delivering our services, such as hosting providers, payment processors, and customer support platforms. These third-party providers are obligated to handle your data securely and use it solely for the purpose of providing the requested services.
2. Aggregated Data
   We may share aggregated, non-personal information with partners, advertisers, or other third parties for analytical or promotional purposes.
3. Legal Requirements
   We may disclose your personal information to comply with legal obligations, enforce our policies, respond to claims, or protect our rights, privacy, safety, or property, as well as that of our users or others.

4. Cookies

1. Cookies is a small file which automatically secure place(s) in User's device which have function to save User‘s preferences or configuration during the website access.
2. These cookies are not intended for use when accessing other data that the User has on the User's device, other than what the User has agreed to submit.
3. User can make a choice to decline the cookies usage through the User's browser settings.

5. Your Choices

1. Account Information
   You can review and update your account information by logging into your account on GetMo website. GetMo will take any reasonable measures to ensure the update of your account information and will proceed the information completely and accurately in accordance with the documents and information you gave to GetMo. Should there be any error in updating your account information, it is important for you to contact our customer service support.
2. Email Communications
   You can opt-out of receiving promotional emails from GetMo by following the instructions provided in the email.

6. Security

We take reasonable measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. However, please be inform that no method of data transmission or storage is entirely secure, and we cannot guarantee the absolute security of your information.

7. Data Storage and Deactivation

1. GetMo will storage your information as long as your account is not deactivated from our website in accordance with the applicable laws in Republic of Indonesia.
2. You can choose to deactivate your account through this link: https://bit.ly/GetMoDataDeactivation. After your account is deactivated, all of your data stored in our system shall be deleted right away.

8. Children‘s Privacy

Our services are not intended for children under the age of 16 (sixteen). We do not knowingly collect personal information from children. If you believe we have collected personal information from a child under 16 (sixteen), please contact us, and we will take steps to delete such information.

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will indicate the latest revision. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at customersupport@getmo.id. GetMo will proceed your questions, concerns, or requests in a reasonable time after receiving the information from Users.

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as describe herein.